This position performs, directs and coordinates activities of staff engaged in credit investigations and delinquent account collections to minimize bad debt while maintaining effective working and customer relationships.
Duties and Responsibilities:
Position is accountable for upwards of $5M in accounts receivable. Position typically works Monday-Friday; however, weekend work may be occasionally necessary. Complexity of the position involves analyzing account specifics and determining appropriate course of action along with DSRs and management. Position typically experiences recurring work situations with occasional variations from the norm. The Credit Manager determines the department’s practices and procedures, and performs duties with little direct supervision. Decisions impact the amount of bad debt we acquire, which in turn impacts the company’s bottom-line.
Bachelor’s Degree in Accounting or Finance and three years of credit/collection related experience; or equivalent combination of education and experience.
Demonstrated leadership skills, and ability to build consensus, resolve conflict in a calm and professional manner, and provide excellent customer service. Must be detail-oriented and possess strong verbal and written communication skills, as well as strong interpersonal, problem-solving and analytical skills. Must have demonstrated ability to make sound decisions while working under pressure.
Ability to read and interpret documents such as credit applications and reports, contracts, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively with sales staff, customers or employees of organization. Related skills include interpersonal, negotiation and conflict-resolution. To perform this job successfully, an individual must be proficient in the use of personal computer and accounting software, Excel, Word and Outlook software.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
We are a Drug Free Workplace. Applicants will be required to take a pre- employment drug test upon job offer.